Hi pctech, this sometimes happens when office products are set to search the internet for content such as clipart and images. Unfortunately I don't have version 2003 in front of me at the moment so I will have to direct you from memory. Try inserting a clipart and the task pane should appear on the right hand side. In the task pane there is a search option there to search of on-line content. Untick it and hopefully this should fix the problem.