Hi Macropod,

Thanks for your reply to my query.

I don't think the problem can be caused by previously incorrectly formatted versions still being on the intranet. I've been very careful to make sure all previous versions have been deleted prior to uploading new ones.

Is it possible that the text is packed too densely on the page, making it difficult for the conversion process to recognise some characters and knocking out entire paragraphs as well? Except that you'd expect the problem to occur on converting from my desktop as well, and not a single error has occurred at my end.

One or two documents did fail to open when I downloaded them from the internet, but the most recent documents have opened without difficulty. It's only when I scroll down to missing sections of text that I get an error message about not being able to access the embedded font.

Any ideas about what I do next? Is this something I should take up with my server?

Ever hopeful.


39 Steps