Hi,
Are you sending the presentation out on a CD? If so have you tried this?
- Click on the Microsoft Office button in the upper right-hand corner of your screen.
- Click on Package for CD
- Make sure the linked files are included by default, and then click on the Options button
- Make sure there's a dot next to "Viewer Package."
- Click OK to get out of the box.
Now click on "Copy to CD" and see if the music plays when you send it out.