Thankyou for your reply SpiderTech,
The bottom issue has been resolved aka the issues with having all of our staff being seen in every email we send,

we are still sadly, having issues with the contact list, I will let you know that it is my Boss's computer and not my own. I am just trying to fix it for him,
He has let me know recently that this happened after his laptop crashed one day,
(he is running windows 7 ultimate 32 bit on 1gb of ram -_-)
so no surprises there with the crash!!
he also said that alot of the contact issues also happened after he tried to sync his HTC phone contacts with outlooks, could this be the reason??

In my previous post i said that:

"when i go into the contacts area is does not show the '-' it still says John Paul, then once i hit save and exit, suddenly its gone and its no longer got '-' but its no longer under 'J' or 'P' i don't even know where its gone unless i search for it!"

I was looking at the contacts again and realised that when i hit save and exit and the contact dissapears it actuallu goes down my contact list lower and still appears with the "-" in front of the name but just in a weirder order than it was already in.

I cannot get rid of the "-" even if i fill in every details in the contact fill out sheet,
This has only effected SOME of the contacts and not all,
it does not effect the new contacts i put in,
just about 100-200 of random old contacts


ThankYou