View Single Post
 
Old 06-25-2011, 02:13 PM
Kaneto Kaneto is offline Windows 7 64bit Office 2010 64bit
Competent Performer
 
Join Date: Nov 2010
Posts: 136
Kaneto is on a distinguished road
Default

If deleting the Auto-Complete entries individually isn't working, then you'll probably need to clear the entire cache. I've seen this behavior in various versions of Outlook, and clearing the entire cache was the only thing that would fix it.

To clear the cache in Outlook 2010:

1. Open Files > Options.
2. Click on Mail.
3. Scroll down to the Send Messages section, and click the button labeled "Empty Auto-Complete List".
4. Click Yes on the confirmation.

You may also want to check and make sure that the old email address that's coming up isn't listed in any of your contact lists.

Hope this helps.

-SW
Reply With Quote