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Old 06-08-2011, 02:18 AM
Roshan Hanief Roshan Hanief is offline Mac OS X Office for Mac 2011
Join Date: Apr 2011
Posts: 3
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Default Re-installation of MS Office for Home and students

I recently bought an iMac 11.3 and have installed ‘MS Office 2011 Home and Student”. I now notice that all my Word, Excel and PhotoShop files have vanished. I suspect due to faulty installation of Mac Office. I would like to reinstall it. But first I must uninstall it.

Article ID 2398768 Rev’d 30.0 ( tells me how. There are 11 steps. Step 3 tells me to open LaunchDaemons folder and trash file. I must also open PrivilegedHelperTools folder and trash I cannot find these folders and files. Nor can I find in step 4 in the Preferences folder. There are no problems with the remaining 9 steps.

I think that since these MS files are missing I can SAFELY go ahead and reinstall MS Office 2011. If not, I will surely and greatly appreciate your views.

PS. I do have DVD backup of all my files.
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