Thanks, Hornblower, for the feedback and suggestions.
Quote:
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Are the old and new domains hosted by the same company? I'm thinking problems with the MX records. But that should affect any mail going thru the provider.
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I honestly have no idea as that was handled by someone else, but I just sent the question to our IT consultant, along with the results I got when I used the MX lookup on our current domain. It says:
SMTP Reverse DNS Mismatch Reverse DNS does not contain the hostname Information More Info
Status Warning SMTP Banner Check Reverse DNS does not match SMTP Banner
Hopefully, if that is an issue, or THE issue, he can look into it for us.
Cheers,
Ann