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Old 06-07-2011, 07:02 AM
MLemaire MLemaire is offline Windows 7 32bit Office 2010 32bit
Join Date: Jun 2011
Posts: 2
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Default Office Templates "Unable to Connect to"

Hey Everyone!

I am new to these forums, but I do like what I see so far

I am having a bit of an issue with MS Office Templates. We recently installed a firewall and are egress filtering this site. The day we turned on egress filtering some users were unable to access templates directly from any MS Office program, Word, Excel etc. However, they are all able to access the Office templates website at;

So, my question is, does MS Office use a particular port, or another web address that may be blocked by the egress filtering when trying to access templates directly from any MS Office program? Going to the website to download a template certainly works for a work around for the time being, but I would like to resolve this problem as soon as possible.

There is also no error messages in event viewer, or on the page itself. It simply says, "Unable to Connect".

Any help is very much appreciated, and thanks for your time!

-Marc Lemaire
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