Wow, it's interesting to see a member using that system!

The URL created links to the Web version of the database, which requires a separate subscription. I have the desktop version and have already paid thousands of dollars for that version I am not about to add a web subscription.
The desktop hyperlink is relying on a entry in the registry that looks like this:
--->
set key=OTZARBOOK
reg add HKCR\%key% /ve /d "Otzar" /f
reg add HKCR\%key% /v "URL Protocol" /d "" /f
reg add HKCR\%key%\shell /f
reg add HKCR\%key%\shell\open /f
reg add HKCR\%key%\shell\open\command /ve /d "%OTZARAPPCD%/OtzarHahochma.bat ""%%1""" /f
<-----

As I mentioned, the original link works outside of any office app but crashes Word, Excel, OneNote...

The company has passed the buck to Redmont. But I was hoping someone here would have an idea....

sigh.....