Charles
I've created rixtemplate.dotm and stored it my startup folder


i.e. "C:\Users\rjosl\AppData\Roaming\Microsoft\Windows\ Start Menu\Programs\Startup\rixtemplate.dotm"


This file seems to have all my macros and even SOME of my key customizations.
Oddly, though, it seems to be a "word for windows 10" file, which was put on this laptop before word365 and is STILL on here. Is it possible that having both Word for Windows 10 (from MS Office for which I still have the original CD) and Word 365 which was added later--is causing some sort of conflict that could be related to my problem. I've always though the older version was a better fit for me. should I perhaps get rid of 365 entirely and just go with the older version.


Frankly, I don't really know how I got into Word365; it clearly became active when I first launched this new laptop. The very name seems to imply that's it's a yearly subscription, and I'm just waiting for an email that tells me it's time to renew.


And lastly, when I've visited forums in the past (even THIS one, I think), it was easy to get back to a thread or a post that one started. I seem to be having trouble with this now. So I'm never sure that I'm posting in the right place. Perhaps there's something I am missing.