All,

Please help me, I'm going mad!

Problem: I have Outlook 2003 client running a main mail account on work Exchange server. In the session, I also have added a couple of extra mail accounts that are shared with other colleagues (so we can all access their mailboxes, use a central calendar and centralise contacts etc).

I can access the contact lists in Folder View of all the mail accounts, not just my own (i.e. the list for the 'main' account for the profile).

The "Outlook Address Book" - i.e. a collection of contact lists - only shows the contact list for the main account, not any of the additional shared mail accounts. This is frustrating because when I want to send an email to people from my main account, but using distribution lists stored in the shared mail accounts, I can't use the 'show names from the Outlook Address Book' after clicking 'To'.

SOLUTION: HELP ME! I KNOW this is possible as it has been done before. I've tried everything I can think of, including right-clicking the 'contacts' entry in the folder list for the shared mail accounts and selecting 'properties'. However when I do this, it doesn't show an option of 'including this in the Outlook Address Book' like it does for my main account's contacts properties.

SOMEONE MUST KNOW WHAT I'M TALKING ABOUT HERE!! Can anyone help?

Desperate, UK.