One of the machines I tested on was also version 2047 with a build of 17830.20138 so I don't think the problem lies in a subtle version or build status difference.
I would be looking at addins before worrying about Word versions. When you have PDF creating software on your machine, they can hijack the PDF creation process rather than letting Word's native PDF creation process work.
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Andrew Lockton
Chrysalis Design, Melbourne Australia
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