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Old 01-10-2024, 06:32 AM
BlueClearSky BlueClearSky is offline Windows 7 64bit Office 2013
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Default Contacting the Server for Information

Hi,
When I try to save a MS Word document, I get this message “Contacting the Server for information” and it hangs for approx 1 minute before saving the file.

All my MS Office programs are all up to date.

I have a very fast computer with plenty of disk space.

I have been using this desktop for the past 4 years and this problem started happening about 3 months ago.

I use OneDrive. I have settings to keep local copies of all my files on my local computer.

I logged a ticket with Microsoft Support but they have not fixed it.

The strange this is that I have a laptop that is a mirror copy of my desktop, and the problem does not occur on the laptop.

Any ideas?

Thanks in advance,
Dave
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