Hi Herb,
It's the Normal template, not the Normal Style that one might delete. To do that, go to Word Options|Advanced > General > File Locations and note where Word's 'User templates' are stored. Close Word, then navigate to the 'User templates' folder. You should be able to see a file named Normal.dot(x/m) there. You can delete that file. Word will create a new one when you re-start Word. You can then start over with the template modifications.
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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