I'm running Outlook 2007 and Norton Internet Security 2011 on a Windows 7/32 platform. This problem of the lost Norton toolbar hit me out of the blue for no apparent reason some time after an upgrade to Norton 2011.

Thirty-six hours of frustrating research turned up a solution -- sadly, no thanks to either Microsoft or Norton who appear to remain mute on the subject. Look in the Help menu of Outlook to find the 'Disabled' items option. Re-enable any Norton processes. Restart Outlook and the Norton toolbar is back.

Someone says this fault is 'no big deal'. They're wrong. Without the toolbar you can't participate in Norton's Spam reporting programme and so can't contribute to the essential global fight against the Spam plague.

I hope this may help a few fellow-sufferers.

MH