Thread: [Solved] Ghost Normal.dotm
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Old 10-05-2023, 03:54 PM
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Stefan Blom Stefan Blom is offline Windows 11 Office 2021
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Verify that you are looking in the correct templates folder. You want the one which is defined as the User Templates folder in the File Locations dialog box (File > Options > Advanced > File Locations).

Even after you have verified the User Templates folder, ensure that it doesn't contain any "backup" versions called Normal1, PreNormal or NormalPre, as those may be used if the template called Normal.dotm is missing.
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