The letters are being generated on a one by one basis.

The process is:-

- Mail merge started which draws in the customer specific data held in our database. The data is stored in a SQL database.

- at the moment the appendix (ices) are added manually (cut / paste) by the user. It is this part that I was hoping to automate by presenting them with a tick box system which adds the correct ones to the file.

- for some clients we print off the resulting letter - others we 'save as pdf' and email across