Hi Tom,
I came across the following link, which shows how you can modify Word's QAT and the Windows Registry to manage the creation of new files from templates. You might find that an improvement on what you now have. See:
http://word.mvps.org/FAQs/Customizat...istry2007.html
You could roll out a VisualBasic script file that applies the changes to all users' PCs. See, for example:
http://support.microsoft.com/kb/256986