Hi willmow,
Changes to the QAT don't affect Normal.dot. The basic QAT contents for each user are stored in a file named Word.QAT.
However, you can also store Template/Document specific QAT content within the document/template. To do this, open the document/template concened, then go to the QAT Customization (Alt, F, I, C) and, above the right hand column, you can choose the name of the file you want your QAT Customization in and then add any of the 216 custom buttons to it.
If you save a template to the trusted/global template location, when you restart Word and attach that template (Alt, T, I), your QAT items should appear on the right hand end of the QAT.
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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