Thread: Mail Merge won't email
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Old 05-05-2011, 11:28 PM
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macropod macropod is offline Windows 7 32bit Office 2007
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Hi Dave,

Some other things to check/try:
a. Is Outlook the default Mail program (IE Tools|Internet Options|Programs)?
b. Check Outlook Tools|Options|Other|"Advanced options"|"Enable mail logging (troubleshooting)". Then restart.
c. If you have a COM Addin called bxAutoZip (see Outlook Tools|Options|Other|"Advanced Options"|"COM Addins") disable it temporarily.
d. Find Outlook's .pst file, make a backup copy, then run the SCANPST.EXE utility.
e. Ensure you only have one mail profile (Control Panel|Mail|Show Profiles)
f. Recreate your Outlook profile.
g. If you're trying to send the emails as HTML, try send them as plain text instead.
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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