Hi,

I have a shared inbox where we receive enquiries.

Our current process is:
Reply to enquiry (reply will then be sitting in personal emails sent folder).
Delete original email/enquiry from shared inbox.
Drag and move sent email from personal inbox to shared inbox's 'actioned' folder.

I have did some reading around, and there's a default reply and delete quickstep, but I was wondering if it was possible to setup a custom quickstep to automate the entire process above?

Thank you!