Recurring folder tree created in Deleted Items folder
I am currently running Windows 11 with Outlook 365. The issue I describe below was also present when running the previous version of Windows and Outlook; Windows 10 with Outlook 2019. I do not recall when and why this issue began but the issue has persisted after upgrading to Microsoft 365. Microsoft 365 was installed on a brand new computer running Windows 11.
My issue is rather innocuous but if it is possible to find a solution that would be nice.
Here is the issue:
When Outlook starts up or I move from one folder to another (eg: Inbox to Sent Items) Outlook creates a folder tree in the Deleted Items folder. All folders and subfolders in the folder tree are empty and it always creates the same folder tree every time (image attached). If I empty the Deleted Items folder and then move to a different folder it recreates the same folder tree again in the Deleted Items folder. This happens over and over again. If the folder tree is already present in the Deleted Items folder and I move to a different folder it will not create a second instance of the folder tree.
Since two of the folders in the folder tree are named “Archive” and “Archive (2)” I thought this may be an AutoArchive issue but it does not appear to be. Autoarchive is not set to run in any individual folder and in Outlook Options – Advanced – AutoArchive is not set to run at all.
I then thought it may be a “Conversation Cleanup” issue but I do not believe it is that either.
One of the folders in the folder tree is named “Contcts”. I recall years ago misnaming a folder “Contcts” but it was deleted shortly thereafter so I don’t know where it is finding that folder. The other folders in the folder tree are names of actual folders I use. Some of them are in other Outlook data files that are not even open.
I have Googled, ad nauseum, for a solution but I have not found one in the years this has been happening. I am at the point where I would like to try and solve this issue. Can anyone lead me down a new path to determine the solution? Many thanks.
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