View Single Post
 
Old 07-13-2022, 07:50 PM
Karen Higginbottom Karen Higginbottom is offline Windows 10 Office 2021
Novice
 
Join Date: Jul 2022
Posts: 1
Karen Higginbottom is on a distinguished road
Angry Unable to configure new email address in MS Outlook (Office 365)

I am trying to do this using manual setup through IMAP, but get error message that it is unable to setup this address.
The error message includes "manual setup isnt possible for MS 365 accounts unless you use POP or IMAP. Contact your administrator to determine if POP or IMAP access is enabled for your account".

I don't know if this is enabled, I don't know how to find out, or how to contact the administrator.

I had no problems adding this new email address to my android phone through IMAP, with the same settings.

Thanks!
Reply With Quote