Charles,
Thanks much for your reply, and for reviewing the how-to info I posted.
You mentioned, "
You do not substitute the template for your Normal.dotm. [EVER]"
The solution I posted doesn't involve that substitution. The solution is to replace my customized Normal.dotm with Word's default Normal.dotm. The customizations I had in Normal.dotm are moved to two new templates.
I got that approach from an article on Word templates, which recommends doing that:
10 Things: How to use Word templates effectively | TechRepublic
Also, this article recommends a similar approach:
What do Templates and Add-ins store?
That approach is different than the one you recommended:
"To clarify, to use someone else's template, simply use it. You do not need to copy anything from your normal template into that template."
It seems both approaches have their own advantages and disadvantages?
Thanks again,
Jim