Hi Bob,

The 'Normal.dot(m)' file should be empty unless you want Word to start every new document with some standard contents. Generally not recommended. However, you might want to modify some of the defaults Word works with, such as fonts, paragraph spacing, and so on. If you modify the Styles that are set in the 'Normal.dot(m)' file for these, then any new document you create from that template will default to those settings.

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Cheers,
Paul Edstein
[Fmr MS MVP - Word]