Hi Jonny,

What you're describing is in part the the result of having Word's 'autoformatting' activated, which is the default.

Rather than relying on that, you should use Styles and list numbering.

Word will probably have applied both to the first heading and the (a) and (b) paragraphs. What you could do is to then press <Enter> to insert a new paragraph (which will probably be prefixed (c)) and then copy the first heading's paragraph mark (indicated by the ¶ symbol) and paste that before the paragraph you'd just created. That will give you a new 'heading' paragraph into which you can put the second heading. If, when you do this the (c) doesn't re-set to (a), you can tell Word to re-start the numbering if you wish, or you can simply press enter again, then insert a new paragraph with the (a) prefix. This process is somewhat more complicated than using Styles and list numbering proactively, but it should tide you over until you learn them. There are plenty of good websites with free tutorial material on how to format Word documents.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]