It's difficult to determine your process because your screenshots appear to omit files that are also in the folder. And the folder path is including a file that is NOT appearing.
For example, you have a screenshot (Step 2) with a full filepath that includes a document, but that document is not shown in the list of files.
Below, the path includes a FILE -- BAEI -
INFORME TECNICO.docm -- but that file doesn't appear in the list of files.
Code:
L:\02.- ATESTATDOS 2022\ATESTADOS PAMPLONA\2. ACCIDENTES CIRCULACION\AT-17851411703\BAEI - INFORME TECNICO.docm
If you can confirm that the following steps are EXACTLY the process your users are taking, then it would be possible to help figure out the solution:
1. User goes to the following folder (or maybe other folders, too) with templates and makes a COPY of a template -- to be absolutely clear -- a DOTX file:
Code:
L:\06. MODELOS DE DOCUMENTOS\01 ATESTADOS\ACCIDENTES DE CIRCULACION\Informe Tecnico\
2. User creates a new folder with numerical name, for example, AT-123456789.
3. User PASTES the template (DOTX) file into the new folder.
4. User creates a new DOCM document file based on the template.
The folder now CONTAINS BOTH THE *TEMPLATE* (DOTX) AND THE *FILE* (DOCM).
5. The user now works on the DOCM file.
Again, if this is EXACTLY the process your users are using, then the problem can be solved.
As an aside, and assuming this is, in fact, the process, unless there is some special business reason for including both the template (DOTX) file AND the document (DOCM) file in the same folder, this is a highly unusual work flow. It would be vastly simpler to store the templates in your users' default template folder, as noted in my earlier post.
Finally, my earlier direction to save the template in the STARTUP folder is probably impractical because your users apparently have to create new files based on the templates, which cannot be done with templates in the STARTUP folder.