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Old 04-28-2011, 05:57 AM
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macropod macropod is offline Windows 7 32bit Office 2000
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Hi Antony,

Reinstalling rarely fixes anything that a repair won't. Forcing Word to rcreate its Normal template and to clear & re-write its registry keys may help.

To do the former, quit Word, locate the Normal template and delete it. Its location is available in Word, under Tools|Options|File Locations > User Templates.

To do the latter, quit Word, then go to Start|Run and input:
winword /unregserver
when that has executed, input:
winword /regserver

If that doesn't work, try the approaches suggested here:
http://support.microsoft.com/kb/921541
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm and
http://lounge.windowssecrets.com/ind...owtopic=197827
for various series of troubleshooting steps that will help you track down (and hopefully solve) the problem.
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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