Hi, newbie here:


A couple weeks ago, I decided to change all my passwords. The only issue I have is that I cannot receive any emails in my Microsoft Outlook.com (webmail) main account which I've had for about 25 years now. (not even in my junk/spam folder). I have a few other email accounts: Protonmail, Ctemplar, Tutanota and another Outlook.com account which I can confirm that I can receive those messages from, as well as send to. These are the only emails that I can receive that goes straight to my Inbox

I first became aware of the problem when I tried to access my My Malwarebyts account, the verification code that is suppose to be sent to my email, never arrives. (I tried it multiple times)
Then I tried the same process with my other outlook.com email as I have tried their vpn (trial) and that worked fine

I asked a couple friends who both have outlook.com accounts to send me something, but neither emails arrived. Although, I can send emails to them.
I later found that if i put those contacts in my Safe Sender List, I can receive email from them.


I have no Sweep Rukes & Focused has always been turned off.



I googled the problem, but found no solution for a fix. I did not change any settings in my outlook account before or after the password change.

This only happened after I changed my password, I've changed it in the past before and had no problems.

So, in short, I can access my account, but unable to receive emails that I used to get in my Inbox (apart from my own various accounts).



I tried to reset my email account and also tried a removal of my account and then re add it back again, but no luck.
I also tried another browser and my other laptop, but still no luck.



I am now slowly starting to receive junk emails in my Junk Folder now.


Any help would be greatly appreciated, and hopefully a fix.

Thanks