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Old 11-11-2021, 05:44 PM
tslm tslm is offline Mac OS X Office 2019
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Default Creating rule to categorize by email recipient (email aliases)

I have one email account set up on GoDaddy which uses Microsoft Outlook 365 (web version of Outlook). I am allowed to create multiple aliases for that one single email account. For example:

admin@mydomain.com
contact@mydomain.com
tech@mydomain.com

Emails sent to any of these email addresses land up in the Inbox of that one email account. I want to set up a rule where if the incoming mail is sent to admin@mydomain.com, I want to categorize it in RED, labeled "ADMIN. And another rule where if the incoming mail is sent to contact@mydomain.com, I want to categorize it in GREEN, labeled "CONTACT". (See attached image.)

But it's not working. I can't set up the rule with a condition using "To" because the options for "To" don't allow you to specify a specific email address aliases, and so it defaults to the one main email address. So I set up the condition using Keywords -> Recipient Address Includes. This sounds like the right solution, but it doesn't work. What am I missing?
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