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Old 08-27-2021, 12:59 PM
Ron Reeland Ron Reeland is offline Windows 10 Office 2016
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Default Inbox Messages Somehow being Deleted

Hi:
I am not at all computer savvy. I use the Free "Outlook Express" email system. I just kind of stumble around and get things done.

But I seem to be having trouble keeping older (and some not too old) messages that I want to retain in my inbox to remind me of needed follow-up or future action.

It seems that the desired messages are being sent sent to the deleted file while I view and delete current email messages in my inbox. I swear I am not checking them for deletion.

Then when I realize they are missing I must search the "deleted" folder or "all folders" to locate and restore to inbox. (That is if my memory will serve.) But these restored desired messages seem to just disappear the next time I work and view new messages.

Am I hallucinating or doing something wrong causing the unwanted deletions?

Please keep in mind that I do not have a good understanding of how to change any settings that may need tweaking. So I need to be led through the steps needed to access any such feature.

Today, I recovered as many messages that I could recall and moved them to my "retain" to hopefully prevent their deletion again. But of course now I must remember to inspect that folder occasionally, which is easier said than done.

Thank You,
Ron Reeland
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