Hmmm. I use a web host provider unconnected with my ISP to host my web site and provide a variety of e-mail addresses. The ISP provides an e-mail address facility also, but while I have it set up in Outlook, I rarely use it.
Recently Outlook decided that it wouldn't connect with my ISP account for no apparent good reason. Mailwasher had no problems with the account. I ended up creating a new account for my ISP address and deleting the old account before renaming the new one.
It's a bit of a faff with Outlook 2019 to manually create a POP account, but it can be done and I have had no further problems since.
It might be worth trying.
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Graham Mayor - MS MVP (Word) (2002-2019)
Visit my web site for more programming tips and ready made processes www.gmayor.com
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