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Old 05-10-2021, 06:10 PM
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Guessed Guessed is offline Windows 10 Office 2016
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Visio supports layers which can be hidden on screen but shown in print/exports. There is a good chance that your shadow is on one such layer. I would also check to see if there is a background page assigned to your pages because the hidden layer could be on that page.

A good test would be to try a completely blank page. If the shadow appears on it then you know it isn't coming from the shapes visible on the page and must be on a hidden layer or background page.
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Andrew Lockton
Chrysalis Design, Melbourne Australia
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