thanks for that. but it's not for me to do. the school sent us this stuff. they'll do that i suppose when they start getting back reports about the difficulties we're having with it all.
for the moment and as a matter of general interest and in line with broadening and deepening one's knowledge of Word I'll wait on and see if there's anyone with specific advice about handling these kind of difficulties.
thank you for your help, it is much appreciated.