Phantom fields (custom document properties)- where do they come from - and how can they be stopped?!
Hi folks, I work for a firm which creates bundles of documents in MS Word - these are then sent to customers along with guidance that tells them how to alter certain fields. For instance, most documents come with an [Organisation Name] field - and we tell the customer how to reword this with the name of their organisation.
When we save the document, there are only the fields we've created there. No others at all.
But, often, when we return to it, days, weeks or months later, we notice that quite a few random "phantom" fields have appeared. I've attached an example. Only the [Organisation Name] field has been added by us - the rest are the phantoms!
So, can anyone tell me: why do they appear, and how can we stop them appearing?
We use OneDrive and SharePoint - not sure if either of those is to blame. Thanks in advance.
Last edited by Charles Kenyon; 03-16-2021 at 05:08 PM.
Reason: edited title to add "custom document properties"
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