I still have Publisher 2016 so can't advise on why F9 doesn't work on your version but I do have Win10 Pro so that isn't it.
I always use Ctrl-Mouse Wheel to zoom anyway so the F-key is not something I would ever try. This also works in a bunch of other software packages so is more useful to remember - although painful when not available on a laptop without a mouse wheel.
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Andrew Lockton
Chrysalis Design, Melbourne Australia
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