You can choose, in the Advanced Track Changes Options dialog box, to only display the Changed Lines.
However, if "Simple Markup" is sufficient for the needs of your document, you should be able to use it exclusively. I'm not aware of an issue when the Changed Lines disappear. I am using Word 2019 myself and I haven't seen that happen. Are you displaying the document in Print Layout view?
Are you running some sort of add-in with Word or Office?
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Stefan Blom
Microsoft Word MVP
Microsoft 365 apps for business
Windows 11 Professional
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