When I access that screen, I see Office 2016 (which I have a registered licence for), not Office 2019. This is consistent with the advice in post #4.
From your screenshot, it is evident yo DO NOT have an Office 2016 licence under the account your using. Read all of post #4. Discussion ended.
__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]
|