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Old 12-11-2020, 12:56 PM
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macropod macropod is offline Windows 10 Office 2010
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When I access that screen, I see Office 2016 (which I have a registered licence for), not Office 2019. This is consistent with the advice in post #4.

From your screenshot, it is evident yo DO NOT have an Office 2016 licence under the account your using. Read all of post #4. Discussion ended.
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Paul Edstein
[Fmr MS MVP - Word]