Quote:
Originally Posted by Seamus1967
Thanks for this.
I managed to get hold of a telephone number for microsoft. I gave them a ring, they answered really quickly, asked me a couple of questions & gave me a new product key.
The person stayed on the phone with me while I installed Office 2003.
A little while later, I got an unexpected follow up call, asking me if everything was ok with it, he went through testing it with me to make sure it was working ok.
Brilliant service.
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Wow, that's good to hear. It sounds like Microsoft's support is improving. I hope it has done so across the board.