Neither of the addins referred to by Charles will work in this situation. And, contrary, to what Charles says, Word can "do this out of the box".
The DATABASE field approach referred to in the thread you linked to is the correct way to address the issue.
Without seeing your mailmerge main document, however, it is quite impossible to identify or resolve the problem.
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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