Implementing templates for users is a bit of an artform but there is no reason why your users would have to interact with anything other than your template.

I would be delivering the .dotm template and allowing the users to create .docx files from that template. That way the code sits in the 'attached template' and the document content includes the full transcript and background xml data.

If you read up on Greg's site and also have a look at his CC tool template I think you may even be able to roll out a no macro template but the user interactions would be easier with macros and ribbon buttons.

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Andrew Lockton
Chrysalis Design, Melbourne Australia