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Old 07-14-2020, 04:14 AM
jsridhar jsridhar is offline Windows 8 Office 2019
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Join Date: Jul 2020
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Default Unable to use MS Office using Microsoft 365

I use Microsoft365. For quite sometime, I had problems. Whenever I try to save a new document in any folder other than My Documents, it would show and error, ask us to close the program, and thereafter it will restart by itself and open the file. Thereafter, it will allow me to save it anywhere.

From this morning, the problem has worsened. It opens a file when clicked but immediately shows an error. I attach the screenshot of the error.

I uninstalled, downloaded afresh and reinstalled thrice. But still the problem persists.

Can you guide me as to how I can resolve this, please? Thank you.
J Sridhar
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File Type: png Word Error 14-Jul-2020.png (65.0 KB, 5 views)
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