Word doesn't have conditional formatting like Excel (not that I think you can hide a row conditionally in Excel either).
If you want to automate removing the row when it contains a zero value then you will probably need a macro. I don't know anything about Dynamics 365 so I don't know if that is possible as part of the doc creation process or whether you need to run it after creation.
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Andrew Lockton
Chrysalis Design, Melbourne Australia
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