If you can, go into the templates using Word 2003 and make sure your toolbars are visible.

Otherwise, you can use vba to turn them visible but you'll need to know the name of the toolbar.

They will only be visible on the Add-Ins tab. However, once they are visible there, you can put them on your QAT. To do that, you would want to:

1. Save your template in .dotm format (after making the toolbars visible).
2. Use the Madify the QAT dialog (more commands) and find your toolbars under the Add-Ins Tab.
3. Add your toolbars to the QAT.

Modifying the Quick Access Toolbar (QAT) in Microsoft Word