Microsoft
Word is not Microsoft
Windows... Posts about Windows problems should be posted in the
Windows forum:
https://www.msofficeforums.com/windows/
I will move it there for you.
In any event, since you're using Google Chrome, which is not a Microsoft application, the problem concerns that application, not the Windows operating system. I suggest you direct your query to a forum that deals with Google Chrome faults.
Your profile says you're using Windows XP & Office 2000. Please correct it.