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PrincessApril · 02-06-2020, 10:31 AM

Hi all,

I'm able to enter values into two IE form fields but not the third. I'm having trouble seeing why the same method would not work for the memo box as the textboxes. The boldfaced part of the code below is the part that does not seem to be registering. Any ideas?

Thank you in advance for any assistance you can provide!

Code:

Private Sub EmailBtnCWdown_Click()

Dim ie As Object

Set ie = CreateObject("internetexplorer.application")

ie.Visible = True

ie.Navigate ("https://mazzonicenter.freshdesk.com/support/tickets/new")

    Do Until ie.ReadyState >= 4
        DoEvents
    Loop

Set MCMemail = ie.Document.getElementsByName("helpdesk_ticket[email]")(0)
MCMemail.Value = "Testing@testing.com"

Set subj = ie.Document.getElementsByName("helpdesk_ticket[subject]")(0)
subj.Value = "Testing"

Set desc = ie.Document.getElementsByName("helpdesk_ticket[ticket_body_attributes][description_html]")(0)
desc.Value = "Testing"

End Sub