Despite the printer being set to A4 (via Windows 10 printing preferences) and the document page size being A4, when you go to print it Word changes the printer settings to US letter and you are left with a gap at the bottom. The only way to avoid this is to manually change the page size to A4 on the Print/Printer properties each time. If you save the document and close and reopen it and try to print, the Print/Printer properties have reverted to US letter.


In other words Word overrides the printer settings in both the document and the printer.

Word does this with documents created in Word 365 AND with old documents created in an earlier version of Word which used the same printer. It seems to me that it's not a printer issue but to do with Word 365 and I can't find the setting to change.


Excel and PowerPoint do not change the printer page size setting, only Word does this.


Anyone got any suggestions?