I receive daily e-mails from an investment company and the first couple of ones came through fine. Then one day it ended up in my junk folder. I clicked "Not Junk", it put it in my inbox but it did not convert that one to HTML. Since then all their daily updates come directly into my inbox but, they are always text without the graphics. I spoke with their tech support and they said it was my mail system. I have since gone in and added the domain name and e-mail address to my trusted list, but it is still happening.

I welcome any help or advice.

I am running Windows 7 and Office 2007. This is my home computer and my ISP is Cox.

Thanks
Luke