Hi Morgan,
Does the document do the same thing if you detach the sent copy from your email and open it on your PC? If not, the problem is probably due to an issue at the user's end (eg their copy of Word isn't fully updated). See: http://word.mvps.org/FAQs/AppErrors/PageXofY.htm
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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